Frequently Asked Questions
Here’s the cannabis delivery questions we hear most
Ordering cannabis online may be a new experience for you and we want to make it as seamless as possible. Our cannabis FAQ is where you’ll find answers to questions we’ve answered before. Learn about our business hours, service areas, and how to be our customer, or call us directly if you still need answers.
Reviewing these FAQs is recommended before placing an order with us because many of the questions regarding user experience may be answered here.
What are your hours of operation?
I'm new. How can I get started?
How can I track my order?
Can anybody order for delivery?
How long will my order take?
Can I pre-order and set the time of my delivery?
Yes, you certainly can. Schedule your order with Ganjah Guru by text/call at 833-420-(GURU) 4878. We will do our very best to hit your scheduled window, our couriers will remain in contact along the way.
Can I change my delivery address once I have already ordered?
No, our driver will head to the destination you entered when you placed your order. Make sure you’re there to receive it! Our driver will attempt to reach you via text/ call 3x or wait up to 10 minutes at your destination. If our driver fails to reach you your order will be rescheduled to the next efficient route.
What is your return policy?
Can I change my delivery address once I have already ordered?
No, our driver will head to the destination you entered when you placed your order. Make sure you’re there to receive it! Our driver will attempt to reach you via text/ call 3x or wait up to 10 minutes at your destination. If our driver fails to reach you your order will be rescheduled to the next efficient route.
Does Ganjah Guru have a Referral Program?
Does Ganjah Guru have taxes or delivery fees?
Is Ganjah Guru delivery licensed?
Questions Move Us Forward
The cannabis industry exists because people questioned the norm
Ordering cannabis online may be a new experience for you and we want to make it as seamless as possible. Delivery is often the fastest option for ordering cannabis in Northern California. Ganjah Guru has been delivering cannabis for many years. Our cannabis FAQ is where you’ll find answers to popular questions. Also, you can learn about all kinds of new cannabis trends on our educational blog.
First Time Here?
Get a Discount on Your First Order
Ganjah Guru's team of cannabis sommeliers have been serving the cannabis community for many years. We welcome you in with open arms and want to extend a little love from us. On your first order, you'll receive a 20% discount with code: FTP20